Previous incidents

The provider has made changes to correct the routing issue.

We have since seem all affected broadband sessions connect successfully.

BT NOC has provided the following information:

Date and Time of Incident:
02/01/2025, 10:04 AM

Summary of Impact:
At 10:04 AM on 02/01/2025, a brief disruption occurred, impacting all
services routed through the THW POP. Leased Line services restored
almost immediately. Broadband services experienced varied recovery
times, depending on customer router PPP dialer frequency, with some
requiring a manual reboot to re-establish connect...