The provider has made changes to correct the routing issue.

We have since seem all affected broadband sessions connect successfully.

We are aware of an issue where new broadband sessions fail to connect.

Following a fault investigation, we believe the issues are related to a set of provider LACs that are failing to forward traffic to our LNS correctly.

We are working with the provider in question to provide a resolution ASAP.

Currently, established broadband sessions are unaffected.