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Resolved
Router Replacement: Telehouse West
Jul 23, 2026 at 2:00am UTC
–
Jul 23, 2026 at 5:00am UTC
Resolved
Jul 23, 2026 at 5:00am UTC
Maintenance ended
Affected services
Created
Jul 23, 2026 at 2:00am UTC
Following on from issues with our LONAP-facing router in Telehouse West, Juniper has made the decision to proactively replace the unit.
The replacement hardware arrived on site with us today and will be replaced tomorrow (23 Jul 26) from 3 AM to 6 AM. We expect our LONAP sessions to be offline for approximately 45 minutes while the hardware is swapped.
Affected services