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Maintenance

Veeam Service Provider Upgrades

Mar 1, 2023 at 1:00pm UTC  –  Mar 1, 2023 at 1:54pm UTC

Resolved
Mar 1, 2023 at 1:54pm UTC

The power cycle has been completed, VSPC is working as expected.

We will monitor for any abnormalities over the next 48-hours.

Updated
Mar 1, 2023 at 1:45pm UTC

VSPC software update has been completed.

We are power-cycling the VSPC infrastructure to ensure the updates have taken successfully.

Updated
Mar 1, 2023 at 1:14pm UTC

Pre-install snapshots have been taken successfully. We will be taking VSPC infrastructure offline shortly.

Updated
Mar 1, 2023 at 1:01pm UTC

Maintenance will begin shortly.

Created
Mar 1, 2023 at 1:00pm UTC

We will be performing maintenance to update our Veeam Service Provider infrastructure to the next major software version.

We expect downtime to last for 60-90 minutes while updates are installed and the infrastructure is verified to ensure updates have installed correctly.

During the outage window, on-premise backups will continue to run unaffected, however, online backups using our Cloud Connect repositories will fail to run.

NOTE: This maintenance only affects backup services for on-premise locations. Backup services for compute hosted inside DC1 will continue to run without issue.