Previous incidents

October 2023
No incidents reported
September 2023
No incidents reported
August 2023
Aug 11, 2023
1 incident

Network Connectivity Issues

Downtime

Resolved Aug 24 at 01:31pm BST

Post Incident Report:

Executive Summary

On Friday 11th August at 14:30, monitoring systems detected a significant issue with traffic routing via DDoS mitigation systems, triggering a Major Incident response. Core network devices failed to handle traffic as expected.

Under normal operating conditions, traffic would have been routed via our resilient infrastructure. However, due to a third-party supplier failure, this route was unavailable.

This had a cascading effect on do...

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