Broadband: L2TP Provider Issues
Resolved
Oct 9, 2025 at 7:45am UTC
The provider has confirmed this disruption was a result of a targeted DDoS attack against their core network.
They have taken measures to filter the malicious traffic out and have seen full service restoration.
Affected services
Updated
Oct 6, 2025 at 9:23pm UTC
Services have been stable for the past 40 minutes.
We will follow up with an RFO shortly.
Affected services
Updated
Oct 6, 2025 at 8:40pm UTC
We are seeing the majority of broadband sessions back online.
Affected services
Updated
Oct 6, 2025 at 7:25pm UTC
The provider in question has acknowledged the issue and is working towards a resolution.
Affected services
Updated
Oct 6, 2025 at 7:00pm UTC
We have identified the source of this fault to an upstream provider.
We have engaged with the L2TP provider for further information.
Affected services
Created
Oct 6, 2025 at 6:42pm UTC
We are aware of a fault affecting L2TP dynamic broadband services starting at 19:42.
L2TP BGP sessions are currently flapping, resulting in sporadic broadband connectivity.
Ethernet Circuits are currently unaffected.
We will update this page as more information is available.
Affected services