RFO

Date and Time of Incident:

15-Oct-2025, 20:28 - 20:49

Timeline of Events

• 20:28: Availability alerts triggered, indicating a loss of Web Application Firewall cluster 1.
• 20:32: Technical teams begin fault investigation.
• 20:40: Issue identified as a locked-up worker node.
• 20:45: Worker node removed from WAF cluster.
• 20:49: Service availability returns to normal.

Summary of impact

One of the WAF worker nodes in cluster 1 experienced a software failure that cau...